Get in Touch

One-Stop Solar Mounting Partner.
Always One Message Away.

Send us a project brief, a site photo, or even just a question. A real engineer at Flourish will get back to you within 24 working hours — usually a lot sooner.

24-hour reply guaranteed
🇬🇧English / 中文 / Español
📐48-hour design turnaround
📜Quote with structural calc

Request a Quote

Fill in as much detail as you can — the more we know, the more accurate the first quote. A named project engineer will follow up within 24 hours.

💬 Or message on WhatsApp

By submitting this form you agree that Flourish Solar may contact you about your inquiry. We will not share your information with any third party. See our privacy policy for details.

Direct Contacts

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Email — fastest for technical RFQs Cain@flourish-solar.com Reply within 24 working hours
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WhatsApp — fastest for quick questions +86 198 5923 5382 Mon–Sat 9:00–22:00 GMT+8 · Sun on-call
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WeChat — for Mainland China & HK buyers +86 198 5923 5382 Add WeChat ID via phone number
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Phone +86 198 5923 5382 Office: Mon–Sat 9:00–18:00 GMT+8
Multi-Channel Reach

Pick the Channel That Works for You

We are wherever B2B solar buyers prefer to communicate. Email gets the most thorough engineering reply, WhatsApp is fastest for quick questions.

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Email

Best for project briefs, drawings, and formal RFQs. We attach BOM and structural calc with the reply.

Cain@flourish-solar.com
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WhatsApp

Fastest channel for quick technical questions, order status, or after-hours urgent issues.

+86 198 5923 5382
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WeChat

Convenient for buyers based in Mainland China, Hong Kong, and Macau, or with WeChat-native sourcing teams.

+86 198 5923 5382
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In-Person

Visit our Xiamen office and factory. We arrange airport pickup, hotel, and a full tour.

Schedule a Visit →
Visit Us

Find Our Xiamen Office

A 40-minute drive from Xiamen Gaoqi International Airport (XMN). 30 minutes from Xiamen Port. Easy stopover for buyers traveling China sourcing routes.

Office & Engineering HQ

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Headquarters Xiamen Flourish Energy Technology Co., Ltd
Room 703-8, Building F05, Software Park III,
Jimei District, Xiamen, Fujian 361021, China
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Office Hours Monday – Saturday: 9:00 – 18:00 (GMT+8)
Sunday: WhatsApp on-call for urgent matters
Public holidays: 24-hour delayed response
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Getting Here Nearest airport: Xiamen Gaoqi International (XMN) — 40 min
High-speed rail: Xiamen North Station — 25 min
Free airport pickup & hotel arrangement for confirmed factory tours
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Direct Lines +86 198 5923 5382 · James Lin (Export Director)
Cain@flourish-solar.com
Schedule Factory Tour →
Where We Ship

Global Service Coverage

We engineer for projects across six regions worldwide. Wherever your project sits, we can match the local code and the local shipping lane.

🌏Southeast Asia 🕌Middle East 🦁Sub-Saharan Africa 🇪🇺Europe 🏞Latin America 🇦🇺Australia & NZ 🌎North America 🌐New Markets Welcome
Quick Response Promise

What Happens After You Hit “Send”

A clear, predictable response cycle. You always know who is handling your inquiry and where it sits in the pipeline.

24h

First Reply

An acknowledgment from a named sales engineer within 24 working hours, including weekends via WhatsApp.

48h

Engineering Quote

For standard project parameters: full BOM, structural sketch, and FOB / CIF pricing returned within 48 working hours.

5d

Custom Design

Non-standard or fully custom structural designs, complete with wind/snow/seismic calculation report, in 5 working days.

FAQ

Frequently Asked Questions

The questions we get most often from EPCs, distributors, and developers. If your question is not here, send it over — we will add it.

What is your minimum order quantity (MOQ)?
There is no fixed MOQ for repeat customers. For new buyers we suggest at least 50 kW worth of mounting structure (roughly one 20-ft container) to make sea freight economically meaningful. Pilot orders below this level can still be quoted — typically combined with LCL shipping or with another inbound consolidation.
What payment terms do you accept?
Our standard term is T/T 30% deposit + 70% before shipment against B/L copy. We also accept Letter of Credit at sight (L/C) from prime banks, and O/A 30 / 60 days for repeat customers with established credit history. For first orders we recommend T/T to keep transaction costs low. All quotations are in USD unless otherwise agreed.
How long is the production lead time?
Lead time depends on volume and product complexity:
· Standard catalog items (1 container): 15–20 days
· Custom-engineered structures (utility ground mount, agri-PV, carport): 25–35 days
· Large utility-scale orders (5 MW+): 4–6 weeks with scheduled production slots
We start production immediately upon deposit receipt and confirmed engineering drawings.
How do you ship and what Incoterms do you accept?
We ship from Xiamen Port via container sea freight. Typical transit times:
· Southeast Asia: 7–15 days
· Middle East: 14–22 days
· East Africa: 18–28 days
· Europe: 28–38 days
· South America: 35–45 days
· Australia: 18–25 days
We work on FOB Xiamen, CIF, CFR, or DDP — pick what suits your import setup. Air freight available for samples and urgent spare parts.
What warranty do you offer on the mounting structure?
Our standard warranty:
· Aluminum structures: 10 years structural / 15 years anti-corrosion (anodized finish)
· Galvanized steel (HDG Z275–Z600): 10 years structural / 15 years anti-corrosion (zinc coating)
· Stainless fasteners (304/316): 10 years
· Stainless fasteners: lifetime (SS304 / SS316L)
Extended structural warranty up to 15 years available on request for utility-scale projects under bilateral agreement. Warranty covers manufacturing defects and material degradation under specified design loads. The full warranty document is provided with every shipment.
What engineering documents do you provide with each project?
Every quote and shipment can include the full engineering package your project lenders typically require:
· Structural calculation report — manual + SAP2000, per local code (AS/NZS 1170, JIS C 8955, Eurocode 1991, ASCE 7, GB 50009)
· BOM and assembly drawings in DXF / PDF
· Steel mill test certificates — per coil / per shipment, direct from the mill
· Aluminum alloy certificates — grade and temper certification
· Hot-dip galvanizing thickness reports — per spec Z275 to Z600
For project-specific witness testing or bankability reports, we coordinate with third-party inspection bodies (SGS / TÜV / Intertek) at the project's cost.
Do you accept custom / non-standard designs?
Yes — in fact custom engineering is one of our specialties. Send us the site brief (location, capacity, module spec, terrain / roof type) and our structural team turns around a tailored design with full BOM and structural calc within 48 working hours. Non-standard module sizes, unusual tilt angles, agri-PV high-clearance frames, custom-color powder coating, and bespoke clamp profiles all welcome.
Do you supply only the structure, or also balance-of-system (BOS) components?
We supply the complete mounting + BOS package: rails, brackets, clamps, splices, grounding lugs, cable clips, and SS fasteners. We do not supply PV modules, inverters, AC cabling, or transformers. Some customers buy modules and inverters separately and consolidate all components at their destination — we can ship a partial container and coordinate with your other suppliers’ freight forwarder.

Still Have a Question? Let’s Talk.

An engineer (not a script reader) is standing by. Whether it is a 5 kW residential kit or a 50 MW utility tender, we want to hear about it.

Email Cain@flourish-solar.com Chat on WhatsApp →

+86 198 5923 5382  |  Mon–Sat 9:00–18:00 GMT+8